Many professional and technical organizations run seminars. There are many reasons for this, including education, a service to their members, and fund raising. Profits from seminars are often the main source of income for the group.
Unfortunately, it has become more difficult to get enough people to register for the seminars to be profitable. This was the case with the Boston chapter of a national computer society. Although the group had been presenting seminars for over 40 years, attendance had been falling off. In fact, the last few seminars had lost money.
I became involved with the chapter, offering marketing and business skills. Interestingly, these seem to be unusual skills in many technical groups... Since the old ways of doing things weren't working, the group was willing - even enthusiastic - about trying new things
Two major changes were made: First, a new business and pricing model was implemented.
Second, completely new promotion and advertising approaches were developed. These approaches combined benefits-oriented messaging with multiple touch points.
The benefits-oriented messaging was completely new. It has been said of technical people that they would promote sushi as "cold raw dead fish". Unfortunately this is true...
The major changes were to develop marketing copy for the seminar the focused on benefits as well as giving the facts, packaging this information in multiple formats, and getting the information out in many ways. A Web site was developed for each seminar, postcards were created and mailed, flyers were handed out at meetings, and email blasts were sent.
Marketing and advertising studies have shown that it takes an average of seven "touch points" to get someone to make a decision. Technical people tend to believe that you only need to tell someone something once...
The new approach has proven very successful. With no changes in how the chapter dealt with selecting topics, recruiting speakers, arranging venues, or in actually delivering a seminar, they went from losing money to a $30,000.00 profit on the next seminar.
This wasn't an accident. Four other profitable seminars have been run using this model, reversing a decade-long decline in attendance.